AXA’s main office is located in Belfast, at Unit 3 River House, Belfast. However, if you live elsewhere within Northern Ireland, you can always find our insurance experts in our local branches located across the country. Within our local branches, our dedicated team will be able to assist you with the questions you might have and help you find a suitable home insurance policy.
What other ways can I get in contact with AXA?
When you choose to insure your home with AXA we want to make sure that you receive the help you need, by whatever means you find easiest. You can visit our local branches, contact us via phone or through our website.
If you wish to contact us via phone, you can call on 028900 20104, where a dedicated member of our team will be able to help solve the issue you might have.
If you’re looking for a home insurance quote instantly, you can do so by filling out our online form. By choosing to get your quote online, you can avail of a 10% discount on your home insurance policy.
Lastly, if you already have an insurance policy with us, and have a query on your policy, you can log into your online MyAXA account. Here, you can manage your policy, download your policy documents, and also make certain changes to your policy.
Who should I contact for AXA Emergency Home Assistance?
When you avail of an AXA home insurance policy, you are given access to our Emergency Home Assistance. Our Emergency Home Assistance was designed to help you in the event of minor emergencies that may happen in your home. If an emergency was to occur, you can contact our team on 028900 20104. Our Emergency Home Assistance team is on hand 24/7/365 to help you, which helps to give you peace of mind that we are always here to help.
If you are experiencing a minor emergency, the process to fix it through AXA’s Emergency Home Assistance is quite easy. You simply contact our team, and we will organise for an AXA approved tradesman to call to your home that same day or night. You can avail of up to four call-outs per year, at no additional cost. It is highly important to check your policy documents for full terms and conditions.
The policy holder has an onus to protect their property. While we will (where we can) provide a temporary fix under EHA subject to terms and conditions, the duty is on the policy holder to have a permanent repair by a qualified tradesperson as soon as possible.
